Same Day Access

Same Day Access is not for mental health or substance-use related crises or medical emergencies.

  • Call or text 988 if you or a loved one is experiencing a mental health or substance-use crisis.
  • Call 911 for a medical emergency.

Two Ways To Get Started

1. In-Person:

Same Day Access-Offices if seeking same day access your appointment may be in-person or via telehealth from on office or from your home depending on provider availability.
Lutheran Services Offices:
Omaha, NE (4 Locations); Council Bluffs, IA; Lincoln, NE Health360; Fremont, NE; North Platte, NE 

Find The Nearest LFS Location

2. Telehealth Get Started:

 

  1. Call 402-441-7940
  2. Our team will assist you with next steps. 
Call: 402-441-7940 To Get Started

Same Day Access appointments are on a first come, first served basis. Waiting times for appointment slots may vary depending on availability.

IMPORTANT, for same day access, please note:

Documents You'll Need

  • Insurance Card(s)
  • Social Security Number
  • Guardianship/POA legal documents (if applicable)
  • Prior Substance Use Evaluation/ Treatment Records (within the last 12 months)
  • Zoom app downloaded (if joining same day access virtually)

Dates & Times

Monday        9 a.m. – 3 p.m.
Tuesday        9 a.m. – 3 p.m.
Wednesday  9 a.m. – 3 p.m.
Thursday      9 a.m. – 3 p.m.

First come, first served basis. Waiting times for appointment slots may vary depending on availability.

Same Day Access Frequently Asked Questions

  • We have the following behavioral health providers on staff:

    • Licensed Mental Health Practitioners
    • Licensed Clinical Social Workers
    • Licensed Drug and Alcohol Counselors
    • APRNs
    • Case Managers
    • Peer Support Specialists

    Please note that we do not have Psychologists or Psychiatrists on staff or Substance Abuse Professionals (SAP) to complete DOT evaluations.

  • Our offices might close because of bad weather, but we usually still have telehealth services available. If this happens and you have a scheduled appointment, we will reach out to you by phone or email. Some appointments might be canceled or changed to telehealth if we can. Office closures will also be posted on our (website?) and Facebook page.

  • Unfortunately, LFS does not provide this kind of general financial help. If you need help finding resources in your community, please call us at 402-441-7940 or email cet@onelfs.org. We can give you options for other community agencies or programs that may be able to better assist you

  • Contact the Medical Records team at medicalrecords@onelfs.org. Requests can also be faxed to 402-441-8491.