Website Privacy

Lutheran Family Services, Inc. (“Company” “we” “us” “our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On our website located at https://www.OneLFS.org/ (“Site”).
• In email, text, and other electronic messages between you and us.
• Through telephone, mail or other method of collection.

It does not apply to information collected on any other website operated by any third party or collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this policy. This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Our Site is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:

Lutheran Family Services, Inc.
124 South 24th Street, Suite 230
Omaha, NE 68102
(402) 342-7038
info@OneLFS.org

We may collect several types of personal information from and about you, including:

• Personal identifiers, including name, postal address, online identifier, email address, IP address, telephone number or other similar identifiers.
• Protected classification characteristics, including race, citizenship, religion, marital status, gender, veteran or military status, or other similar identifiers.
• Commercial information, including products or services purchased, obtained or considered or other purchasing or consuming histories or tendencies.
• Internet or other network activity, including browsing history, search history, information on a consumer’s interaction with a website, application or advertising.
• Geolocation data, including physical location or movements.
• Professional or employment related information, including current or past job history or performance evaluations.
• Inferences drawn from other personal information, including profiling a person’s preferences, characteristics, behavior, abilities and attitudes.

Personal information does not include:

• Publicly available information from government records.
• De-identified or aggregated consumer information.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through our Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

The information we collect on or through our Site may include:

• Information that you provide by filling in forms on our Site. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Site.
• Records and copies of your correspondence (including email addresses), if you contact us.

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. The information we collect automatically may include personal information. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Site according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Site.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
• Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Site and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Site or any products or services we offer or provide though it.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Site users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

The security and confidentiality of your Information is important to us. We work hard to protect your information from loss, misuse or unauthorized access or disclosure, and follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once it is received. We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Given the nature of communications and information processing technology, we cannot guarantee that your information, during transmission or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others. It is important that you protect against unauthorized access to your account information and to your computer. If you have any questions about the security of your personal data, you can contact us at:

Lutheran Family Services, Inc.
124 South 24th Street, Suite 230
Omaha, NE 68102
(402) 342-7038
info@OneLFS.org

It is our policy to post any changes we make to our policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Site home page. The date the policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this policy to check for any changes.

To ask questions or comment about this policy and our privacy practices, contact us at:

Lutheran Family Services, Inc.
124 South 24th Street, Suite 230
Omaha, NE 68102
(402) 342-7038
info@OneLFS.org