Two waysto get started
In-Person
Same Day Access-Offices if seeking same day access, your appointment may be in-person or via telehealth from on office or from your home depending on provider availability.
Lutheran Services Offices:
- Omaha, NE (4 Locations)
- Council Bluffs, IA
- Lincoln, NE (Health360)
- Fremont, NE
- North Platte, NE
Important, for same day accessplease note
Same Day Access appointments
Same Day Access appointments are on a first come, first served basis. Waiting times for appointment slots may vary depending on availability.


Documents You’ll Need
- Insurance Card(s)
- Social Security Number
- Guardianship/POA legal documents (if applicable)
- Prior Substance Use Evaluation/ Treatment Records (within the last 12 months)
- Zoom app downloaded (if joining same day access virtually)
Dates & Times
First come, first served basis. Waiting times for appointment slots may vary depending on availability.

Same Day AccessFrequently Asked Questions
What types of behavioral health providers do you have on staff?
We have the following behavioral health providers on staff:
- Licensed Mental Health Practitioners
- Licensed Clinical Social Workers
- Licensed Drug and Alcohol Counselors
- APRNs
- Case Managers
- Peer Support Specialists
Please note that we do not have Psychologists or Psychiatrists on staff or Substance Abuse Professionals (SAP) to complete DOT evaluations.
Does LFS close due to severe weather?
Our offices might close because of bad weather, but we usually still have telehealth services available. If this happens and you have a scheduled appointment, we will reach out to you by phone or email. Some appointments might be canceled or changed to telehealth if we can. Office closures will also be posted on our website and Facebook page.
Does LFS offer general financial assistance for rent, utilities, gas, food, etc
Unfortunately, LFS does not provide this kind of general financial help. If you need help finding resources in your community, please call us at 402-441-7940 or email [email protected]. We can give you options for other community agencies or programs that may be able to better assist you
How do I request medical records?
Contact the Medical Records team at [email protected]. Requests can also be faxed to 402-441-8491.